OKAY CHEF WEBSITE TERMS OF USE

This page sets out the terms of use (“Website Terms”) on which we, Okay Chef Limited (“we”, “our” or “OKAY CHEF”), provide access to our website https://okaychef.co.uk and any OKAY CHEF mobile application through which you order products (together the “Website”). Please read these Website Terms carefully.

WHO WE ARE AND HOW TO CONTACT US

Okay Chef Limited is registered in England and Wales under company number 12567970. Our registered office and main trading address are at 337 Bath Road, Slough SL1 5PR. Our VAT number is 348 44 55 75.

To contact us, please use our contact form.

BY USING THE WEBSITE YOU ACCEPT THESE WEBSITE TERMS

By using the Website, you confirm that you accept these Website Terms and that you agree to comply with them. If you do not agree to these Website Terms, you must not use the Website.

You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Website Terms and any other applicable terms and conditions, and that they comply with them

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

The following additional terms also apply to your use of the Website:

WE MAY MAKE CHANGES TO THE TERMS

We may amend any of the terms on the Website from time to time. Every time you wish to use the Website, please check the terms to ensure you understand the terms that apply at that time.

WE MAY MAKE CHANGES TO THE WEBSITE

We may update and change the Website from time to time, for example to reflect changes to our users’ needs and our business priorities.

WE MAY SUSPEND OR WITHDRAW THE WEBSITE

The Website is made available free of charge. While we try to ensure the Website is normally available 24 hours a day, we cannot guarantee this and we will not be liable to you if the Website is unavailable at any time. Access to the Website may be suspended temporarily at any time and without notice.

The transmission of information via the internet is not completely secure. Although we take the steps required by law to protect your information, we cannot guarantee the security of your data transmitted to the Website and any transmission is at your own risk.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these Website Terms to another organisation. We will inform you in writing if this happens and we will ensure that the transfer does not affect your rights.

THE WEBSITE IS ONLY FOR USERS IN THE UK

The Website is directed to people residing in the United Kingdom. We do not represent that it is appropriate for use or available in other locations.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose to create an account via the Website, you must treat any user name and password as confidential and you must not disclose them to anyone else. We have the right to disable any user name or password at any time if, in our reasonable opinion, you have failed to comply with these Website Terms. If you know or suspect that anyone other than you knows your user name or password, you must promptly notify us via our contact form.

LICENCE

You are permitted to use the Website, and to use and download any digital content appearing on it. You may print and download extracts from the Website for your own personal non-commercial use. You must not misuse the Website (including by hacking or scraping).

Unless otherwise stated, the copyright and other intellectual property rights in the Website and in material published on it (including photographs and graphical images) are owned by us or our licensors. These works are protected by copyright law and all rights are reserved. Any use of extracts from the Website other than in accordance these Website Terms is prohibited.

You must not modify any of the digital content you download. You must not modify any extracts you print or download and you must not use any pictures or photographs separately from any accompanying text.

You must ensure that our status as the author of the material on the Website is always acknowledged.

You are not allowed to use the Website or any of the materials on it for commercial purposes without obtaining a licence from us to do so.

Except as stated in these Website Terms, neither the Website nor any part of it may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service, without our prior written permission.

Any rights not expressly granted in these Website Terms are reserved.

REVIEWS AND OTHER USER MATERIAL

The Website may include reviews and other material uploaded by other users of the Website This material has not been verified or approved by us. The views expressed by other users on Website do not represent our views or values and so, to the fullest extent permitted by law, we assume no responsibility or liability for any such material.

Other than personally identifiable information (which is covered by our privacy policy), any material you upload to the Website (including reviews) will be considered non-confidential and non-proprietary. By uploading or transmitting such material you represent and warrant that you own or otherwise control all of the rights to such material. You agree that we will have no obligations with respect to any such material and that we may copy, disclose, distribute, incorporate and otherwise use such material for any and all commercial or non-commercial purposes.

ACCEPTABLE USE

You must ensure that that any material you upload to the Website will not:

You warrant that any material you upload complies with these standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty, for example if a third party (such as a restaurant) makes a claim against us in connection with any material you upload to the Website in breach of these standards.

We reserve the right (but do not undertake, except as required by law, any obligation) and have the sole discretion to remove or edit at any time any material you upload to the Website which we determine breaches the acceptable use standards set out above or is otherwise objectionable or may expose us or any third parties to any harm or liability of any type, or for any other reason.

HOW TO COMPLAIN ABOUT MATERIAL UPLOADED BY OTHER USERS

If you wish to complain about material uploaded by other users, please contact us via our contact form.

DISCLAIMER

The content on the Website is provided for general information only and is not intended to amount to advice on which you should rely. Although we make reasonable efforts to ensure that the information on the Website is correct, we make no representations, warranties or guarantees, whether express or implied, that such information accurate, complete or up to date.

RESTAURANTS WE WORK WITH

Please see our Order Terms to explain the basis on which the restaurants shown on the Website will provide food to you, in particular with regard to (a) allergy, dietary and other menu information and (b) their liability to you.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

The links on the Website to third party websites are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

RULES ABOUT LINKING TO THE WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to the Website in any website that is not owned by you or in a way that suggests a form of association with or endorsement by us where none exists.

Any website from which you link must comply with the acceptable use standards referred to above.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on the Website other than that set out above, please contact us via our contact form.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

Whether you are a consumer or a business user:

If you are a business user:

If you are a consumer user:

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that the Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

If you are a consumer these Website Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Website Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

OUR TRADE MARKS

You are not permitted to use our Okay Chef ™ trade mark and any other trade marks we adopt from time to time except with our prior approval, unless they are part of material you are using as permitted by these Website Terms.